Information about our use of cookies
Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.  By continuing to browse our site you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site. This helps us to improve the way our site works; for example, by ensuring that users can easily find what they are looking for.
• Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after one (1) year.

UNIVERSAL PICTURES (UK) LIMITED PRIVACY POLICY – DOWNTON ABBEY COLLECTION
Universal Pictures (UK) Limited ("we", "us", "our") is committed to protecting and respecting your privacy.
This policy (together with our terms of website use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, through this website www.downtonDVDcollection.com (our site) will be processed by us. 
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our site you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Universal Pictures (UK) Limited a company registered in England and Wales. Our company registration number is 01975478 and our registered office and main trading address is at 1 Central St Giles, St Giles High Street, London WC2H 8NU, UK.

INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:

• Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us or our third party subcontractors by phone, e-mail or otherwise. This includes information you provide when you register to use our site, take out a subscription, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number and credit card information.
• Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in fulfilment, technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

COOKIES
Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:

• Information you give to us. We will use this information:
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about changes to our services;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
• Information we collect about you. We will use this information:
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may also share your personal information with selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
• Advertisers and advertising networks that require the information to select and serve relevant adverts to you and others.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.
• Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Universal Pictures (UK) Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website use or our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Universal Pictures (UK) Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA").  It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
You acknowledge that the transmission of information via the internet is not completely secure and we therefore cannot guarantee the security of your data transmitted to our site.  Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at info@downtonDVDcollection.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee at the rate permitted by law (currently £10) to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@downtonDVDcollection.com.

SUBSCRIBER TERMS AND CONDITIONS

INFORMATION ABOUT US
Downton Abbey DVD Collection is a site operated by Byline Publishing (Services) Limited of
2 Artbrand Studios, 7 Leathermarket Street, London, SE1 3HN (Byline). Byline are registered in the UK under company number 07357184 and have our registered office at 3rd Floor Paternoster House, 65 St Paul’s Churchyard, London, EC4M 8AB.  Our VAT number is GB 995 1261 93.
These are the terms and conditions on which you can subscribe to the collections listed on our website www.downtondvdcollection.com  (our site).  By taking out a subscription for a particular collection, you agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions or save them to your computer for future reference.

FORMATION OF CONTRACT
Your order to take out a subscription will only be binding on us when we send you our confirmation of acceptance of your order (the Order Confirmation).  We will send you the first issue that is the subject of your subscription within 30 days of the date of the Order Confirmation, unless exceptional circumstances apply (e.g. where you take out a subscription more than 30 days before the first issue of the collection is published, in which case delivery within 30 days of Order Confirmation will not be possible).  We will in such circumstances notify you of when we expect to be able to deliver the first issue ordered.
Collections on our site are only for sale in UK and Europe.  If you are visiting this site from outside UK or Europe please contact us at info@downtondvdcollection.com
The images of proposed covermounts and subscription gifts are for illustrative purposes only.  We will make every effort to supply such covermounts and subscription gifts as are listed on our site but reserve the right to provide alternative covermounts and subscription gifts of similar value or to provide such covermounts and subscription gifts in a different order to that listed on our site.

 
General Cancellation Rights
You may cancel your subscription at any time.  Except as set out below (Legal Right to Cancel) no refund will be due to you in respect of issues delivered to you prior to cancellation.  We will refund any charges levied for issues not yet dispatched at the date of your cancellation.  The easiest way is to telephone us on 0344 472 5275 or email us at info@downtondvdcollection.com

Legal Right to Cancel
For a period only of 14 days from the day after you receive the first issue of your subscription, you may under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 cancel your subscription, and receive a full refund of the sums paid by you.  You must return to us any issues you receive from us at your own cost and we reserve the right to reduce your refund to reflect any reduction in the value of the goods if this has been caused by your handling them beyond what is necessary to establish the nature, characteristics and functioning of the goods, and in particular your handling goes beyond that might reasonably be allowed in a shop.  Unsealing the goods is an example of such handling that goes beyond what might reasonably be allowed in a shop. 
The refund will be made to you within 14 days after the date on which we receive the issues back from you, or if earlier, the day on which you provide us with evidence that you have sent it/them back to us.
We will refund you by such means as you paid for your subscription.
The easiest way to exercise your legal right to cancel is to telephone us on 0344 472 5275 or to complete the cancellation form [insert link to form] on our site.  A link to the website cancellation form will also be included in our Order Confirmation.  If you use this method we will email you to confirm we have received your cancellation. You can also email us at info@downtondvdcollection.com or by post to:
Downton DVD Collection
Unit 4 Pullman Business Park
Pullman Way,
Ringwood
BH24 1HD

If you are emailing us or writing to us please include your name, address, phone number and customer number to help us to identify your account.  If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send us the email or post the letter to us.

Subscription offers
Items offered as part of a subscription offer are subject to your subscription remaining in force at the relevant time that items become due in accordance with the subscription offer.  Items offered as part of a subscription offer are not all due at the time you take out your subscription.  By way of example, if an item is due at issue 15 you will only receive that item if your subscription remains in force at the time item 15 is dispatched.
If we or you cancel the subscription in accordance with these terms and conditions, you will not receive items offered as part of a subscription offer that fall due after such cancellation.  If you receive any items after you cancel your subscription you should notify us and we will arrange for collection or reimbursement of your costs in returning them to us.

Price and Payment
The price of any subscription (plus delivery costs) will be as quoted on our site from time to time, except in cases of obvious error when we will notify you and either give you the option of purchasing at the correct price or cancelling your subscription.  You acknowledge the cost of issues that are the subject of the subscription may increase from time to time and you authorise us to seek payment for the relevant cost applicable from time to time. 
You hereby authorise us (or our payment processor) to collect payment by the method and at the times indicated in the order form.

Our Liability
If we fail to comply with these terms and conditions we are responsible for loss or damage you suffer that is a foreseeable result of that breach or our negligence.  Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the date we sent you the Order Confirmation.
We only supply out products for domestic and private use. You agree not to use our products for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Nothing in these terms and conditions limits or excludes in any way any liability that cannot be limited or excluded under applicable law.

Events beyond our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by an outside of our reasonable control, including (by way of example only) strikes or other industrial action by third parties, a natural disaster, or failure of public or private telecommunications networks.  If such an event an occurs that affects the performance of our obligations under these terms we will contact you as soon as reasonably possible to notify you, and the time for performance of our obligations will be extended for the duration of the relevant event.  Where such an event affects our delivery of any issue to you, we will arrange a new delivery date with you after the relevant event is over.

Our right to cancel
On certain occasions we may decide due to poor sales of a collection or for other reasons to withdraw that collection.  In such event we shall notify you in writing of the end date of the collection and your subscription.
You have no right to any refund for issues already supplied and paid for if we cancel a collection (and thereby your subscription).

Contacting us
If you have any questions or if you have any complaints, please contact us. You can contact us by telephoning our customer service team at 0344 472 5275 or by emailing us at info@downtondvdcollection.com
If you wish to contact us in writing, or if any clause in these terms and conditions requires you to give us notice in writing, you can send this to us by email, by hand, or by pre-paid post to:

Downton DVD Collection
Unit 4 Pullman Business Park
Pullman Way,
Ringwood
BH24 1HD

We will confirm receipt of this by contacting you in writing.  If we have to contact you or give you notice in writing, we will do so by email, by hand, or by pre-paid post to the address you provide to us in the order.

Other important terms
Nothing in these terms and conditions affects your legal rights.
These terms and conditions are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

This acceptable use policy sets out the terms between you and us under which you may access our website www.downtonDVDcollection.com (our site). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use [http://downtonDVDcollection.com/terms-of-use.php].
www.downtonDVDcollection.com is a site owned by Universal Pictures (UK) Limited, a company registered in England and Wales. Our company registration number is 01975478 and our registered office and main trading address is 1 Central St Giles, St Giles High Street, London, WC2H 8NU, UK.
www.downtonDVDcollection.com is a site operated by Byline Publishing (Services) Ltd ("We"). We are registered in the UK under company number 07357184 and have our registered office at 3rd Floor Paternoster House, 65 St Paul’s Churchyard, London, EC4M 8AB.  Our VAT number is GB 995 1261 93.

PROHIBITED USES
You may use our site only for lawful purposes.  You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards, as set out below.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use [http://downtonDVDcollection.com/terms-of-use.php].
• Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICES
We may from time to time provide interactive services on our site, including, without limitation:

• Chat rooms.
• Bulletin boards

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service to communicate with their children about their safety online, even where a service is moderated. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator should a concern or difficulty arise.

CONTENT STANDARDS
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Contributions must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

SUSPENSION AND TERMINATION
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site.  When a breach of this policy has occurred, we may take such action as we deem appropriate. 
Failure to comply with this acceptable use policy constitutes a material breach of our terms of website use [http://downtonDVDcollection.com/terms-of-use.php] upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issuing of a warning to you.
• Legal proceedings against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken by us in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO THE ACCEPTABLE USE POLICY
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
INFORMATION ABOUT US
www.downtonDVDcollection.com is a site owned by Universal Pictures (UK) Limited, a company registered in England and Wales. Our company registration number is 01975478 and our registered office and main trading address is at 1 Central St Giles, St Giles High Street, London, WC2H 8NU, UK.
www.downtonDVDcollection.com is a site operated by Byline Publishing (Services) Ltd ("we", "us", "our"). We are registered in the UK under company number 07357184 and have our registered office at 3rd Floor Paternoster House, 65 St Paul’s Churchyard, London, EC4M 8AB.  Our VAT number is GB 995 1261 93.

TERMS OF WEBSITE USE
These terms of use (together with the documents referred to in them) tell you the terms of use on which you may make use of our website www.downtonDVDcollection.com (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing or registering to use our site.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our site.

OTHER APPLICABLE TERMS
These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy [http://downtonDVDcollection.com/privacy-policy.php ], which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
• Our Acceptable Use Policy [http://downtonDVDcollection.com/acceptable-use-policy.php], which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
• Our Cookie Policy [ http://downtonDVDcollection.com/cookies-policy.php ], which sets out information about the cookies on our site.

If you take out a subscription on our site, our subscriber terms and conditions [http://downtonDVDcollection.com/subscriber-terms.php] will apply.

CHANGES TO THESE TERMS
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

CHANGES TO OUR SITE
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

ACCESSING OUR SITE
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

YOUR ACCOUNT AND PASSWORD
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@downtonDVDcollection.com

INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

NO RELIANCE ON INFORMATION
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

LIMITATION OF OUR LIABILITY
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our subscriber terms and conditions [http://downtonDVDcollection.com/subscriber-terms.php].

UPLOADING CONTENT TO OUR SITE
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy [http://downtonDVDcollection.com/acceptable-use-policy.php].
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a perpetual and irrevocable licence to use, store and copy that content and to distribute and make it available to third parties for any purpose and in all media.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy [http://downtonDVDcollection.com/acceptable-use-policy.php].
The views expressed by other users on our site do not represent our views or values.
You are solely responsible for securing and backing up your content.

VIRUSES
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LINKING TO OUR SITE
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We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy [http://downtonDVDcollection.com/acceptable-use-policy.php].
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We have no control over the contents of those sites or resources.

APPLICABLE LAW
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

CONTACT US
To contact us, please email info@downtonDVDcollection.com

CONTACT US
Call: 0344 472 5275 or 01425 462 061
Email: info@downtondvdcollection.com (please include your Subscriber Number or postcode)
Write: Downton Abbey DVD Collection, 4 Pullman Business Park, Pullman Way, Ringwood,
Hampshire, BH24 1HD

FAQ

Downton Abbey The Official DVD Collection is currently only available in the UK. We hope to make the collection available in other countries so please register your interest in the collection and we will contact you should the collection become available in your country.

SUBSCRIPTIONS

THE COLLECTION